We will process your order within 1-3 business days (excluding holidays and weekends) once we have received your order confirmation email. Once shipped, we will email you your tracking information. All Canada and US orders will be shipped via Canada Post or UPS. We reserve the right to send packages via other shipping methods based on shipping destination. Please note that we cannot guarantee delivery dates as it is an estimated delivery date only. Most orders should arrive within Canada between 3-10 business days and to the US within 7-14 business days (Pre COVID estimated arrival times). All International orders will be shipped via Canada Post and estimated delivery times are between 10-60 business days and will vary depending on location. All import fees and duty taxes are the responsibility of the receiver. If we receive an incorrect address and the item is returned, the customer will be responsible to pay the shipping costs to have it re-shipped. We are NOT responsible for shipping delays due to unforeseen or current circumstances.